Responsible Gaming
Our Commitment to Responsible Gaming
Gaming Should Be Entertainment
At The Crayon Fields, we believe that gaming at Rocket Casino should be enjoyed as entertainment only. Gambling is not a reliable way to earn money or solve financial problems. It should never be viewed as an investment or income source. Please only gamble with money you can afford to lose and set strict limits before you play.
Age Verification
Rocket Casino and all gaming services are strictly available to persons aged 18 years or older (or the legal gambling age in your Australian state or territory). If you are under the legal age for gambling, you must not access or use Rocket Casino. We take age verification seriously and conduct regular checks to ensure compliance with Australian gambling laws.
Warning Signs of Problem Gambling
If you experience any of the following signs, you may be developing a gambling problem. Please seek help immediately:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Lying to family, friends, or others about your gambling activities
- Neglecting work, family, or personal responsibilities due to gambling
- Using gambling to escape from problems, stress, or negative emotions
- Experiencing anxiety, irritability, or mood changes when not gambling
- Borrowing money or getting into debt to fund gambling
- Failed attempts to reduce or stop gambling
- Gambling with increasing amounts of money to achieve the same excitement
- Feeling a loss of control over your gambling behaviour
Self-Help Tools & Player Protection
Rocket Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set maximum amounts you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you can lose in a given timeframe
- Betting Limits: Control the maximum stake per bet
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've wagered
- Self-Exclusion: Take a break from gaming for a set period (temporary self-exclusion) or permanently exclude yourself from Rocket Casino
- Account Closure: Permanently close your account if you wish to stop gaming entirely
We strongly encourage you to use these tools if you feel your gaming is becoming problematic.
Support & Help Services
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted Australian organisations:
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Free, confidential, and available 24/7. Provides counselling, support, and information for problem gambling in Australia.
- Gamblers Anonymous (Australia): Support meetings and peer support for people affected by problem gambling
- National Gambling Helpline: 1800 858 858 (free call from anywhere in Australia)
Additional international support services:
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org
Take Action Now
If you believe you have a gambling problem, please seek help today. Speaking to someone about your concerns is a sign of strength, not weakness. The earlier you reach out for support, the better your chances of recovery. Contact Gambling Help Online or call the National Gambling Helpline on 1800 858 858 for confidential assistance.
Remember: gambling should be fun and entertaining. If it's no longer enjoyable or is causing you stress, financial hardship, or relationship problems, it's time to seek help.